Legal Notice

Publisher and Site Manager
Dolly Arbaji
Self-employed professional
SIRET: 909956054
Registered office: 94 rue Ernest Renan, 31200 Toulouse, France
contact@larabemaitrise.fr

Hosting provider
IONOS SARL
7, place de la Gare
BP 70109
57201 Sarreguemines Cedex
0970 808 911

Terms and Conditions of Sale (T&Cs)

Article 1 - Purpose

These Terms and Conditions govern the professional training services provided by Dolly Arbaji, in accordance with the French Labor Code. Any enrollment in a training course implies full and unconditional acceptance of these T&Cs.

Article 2 - Scope

The courses offered focus on learning Arabic online, available as one-to-one lessons, semi-private, or group sessions. They are open to individuals, employees, businesses, and public institutions.

Article 3 - Enrollment

Enrollment becomes effective upon signing a training agreement and returning it to Dolly Arbaji.
For individuals: enrollment requires signing the contract and paying the agreed amount.
For businesses: enrollment is confirmed once written confirmation of funding by the employer or sponsoring body is received. If no external funding is secured, the client remains responsible for payment.

Article 4 - Prices and Payment

Prices are stated in euros, including taxes, and are detailed in the quote or agreement. Payment must follow the agreed schedule. If the employer or funding body does not cover the fees, the total cost remains due by the client.

Article 5 - Postponement and Cancellation

All cancellations must be notified in writing. Private lessons canceled less than 24 hours in advance are charged in full.

Cancellation by the client:
More than 10 business days before training: no fees.
Less than 10 business days: 50% of the training fee is due.
After training begins: the full fee is due.

Cancellation by Dolly Arbaji: full refund of amounts paid.

Article 6 - Right of Withdrawal (Individuals)

In line with Article L221-18 of the French Consumer Code, individuals have 14 days to withdraw after signing the contract. If the training starts before this period ends, the client expressly waives this right.

Article 7 - Obligations of the Parties

Dolly Arbaji provides the necessary teaching and technical resources. Participants agree to respect the training rules, communicated before the course starts.

Article 8 - Intellectual Property and Confidentiality

All training materials are the exclusive property of Dolly Arbaji. Reproduction, distribution, or use for other purposes is strictly forbidden. Personal or professional information exchanged during the training remains confidential.

Article 9 - Liability

Dolly Arbaji cannot be held responsible for delays or failure to deliver caused by the client or force majeure (strikes, pandemics, internet outages, etc.). Liability is limited to the invoiced amount.

Article 10 - Data Protection (GDPR)

Collected data is used only for administrative and educational purposes. In compliance with Regulation (EU) 2016/679, clients may request access, correction, or deletion of their data by contacting: contact@larabemaitrise.fr

Article 11 - Complaints

Complaints must be submitted in writing to:
Dolly Arbaji, 94 rue Ernest Renan, 31200 Toulouse, France, or by email at contact@larabemaitrise.fr

Article 12 - Mediation

If no amicable solution is found, individual consumers may refer the dispute to the following mediation body, free of charge:
Société Médiation Professionnelle
www.mediateur-consommation-smp.fr

Article 13 - Governing Law and Jurisdiction

These T&Cs are governed by French law. Any dispute falls under the exclusive jurisdiction of the courts of Toulouse.

Terms of Use

Article 1 - Purpose

These Terms of Use (ToU) define the conditions under which users (hereafter “the User”) may access and use the website www.larabemaitrise.fr

Article 2 - Scope

The ToU apply to all Users, whether visitors or registered students. In case of conflict with the Terms and Conditions of Sale, the latter shall prevail for financial matters.

Article 3 - Services Provided

Dolly Arbaji offers:
– Online Arabic lessons (via videoconference, learning platform, and digital resources).
– Online educational content (articles, exercises, videos).
-Translation and interpretation services.

Article 4 - Enrollment Conditions

Enrollment is open to any adult individual, or minors with parental authorization. Dolly Arbaji reserves the right to refuse or suspend access if the ToU are not respected.

Article 5 - Rules of Use

The User agrees to respect courtesy and good conduct during lessons ; not record, share, or distribute lessons without prior written permission ; use teaching materials only for personal, non-commercial purposes ; refrain from disrupting the website (hacking, spam, intrusion, etc.).

Article 6 - Intellectual Property

All content (lessons, materials, videos, texts, logos, trademarks, etc.) is protected by copyright. Unauthorized use, reproduction, or distribution is strictly forbidden.

Article 7 - Liability

Dolly Arbaji commits to delivering the services as described and ensuring availability. However, no liability is assumed for:
– Temporary unavailability due to maintenance.
– Internet or hardware malfunctions on the User’s side.
– Misuse of materials or lack of learning results.

Article 8 - Personal Data

Personal data is collected and processed according to the GDPR (EU 2016/679). Data is required for registration, course follow-up, and billing. Users may request access, rectification, deletion, or portability of their data at: contact@larabemaitrise.fr

Article 9 - Modification of ToU

These ToU may be updated at any time. The applicable version is the one available on the site at the time of service use.

Article 10 - Governing Law and Jurisdiction

These ToU are governed by French law. Any dispute will fall under the jurisdiction of the courts of Toulouse, after prior attempts at amicable resolution.